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• Backup and sync from google bug android#

Google Photos provides two storage options - high quality and original quality. So, if you are having a video with a different format, first, convert it into one of these formats.

Similarly, Google Photos supports the following video formats only: mpg. That’s because Google Photos supports videos smaller than 10GB only. If the video that you are trying to upload exceeds 10GB, then Photos won’t take a backup of it.

You will see the button will now show Enable. To do so, follow step 1 and 2 of the clear cache. However, you can disable it, which will remove all the updates.

Backup and sync from google bug android#

Once the icons start shaking, tap on the cross icon on the Google Photos app.Īs Google Photos is a preinstalled app on most Android phones, it cannot be uninstalled. To do so on iPhone, tap and hold the Google Photos app icon on the home screen. Sometimes, uninstalling the app also comes handy. However, clearing data will reset the app settings to default. None of the two would delete any data from your phone or Google Photos. If the issue persists, tap on Clear storage/data in step 3. Step 4: Restart your phone and see if the videos are uploading. Step 3: Tap on Storage and hit the Clear cache button. Step 2: Under All apps, tap on Google Photos. Step 1: Open phone Settings and go to Apps/Application Manager. Clear Cache and DataĪnother solution to try on Android is to clear the cache for the Google Photos app. Then navigate to Backup & sync and turn on ‘Use mobile data to back up videos.’ For other backup issues on iPhone, try these fixes. You need to enable the setting.įor that, go to Google Photos Settings by tapping the three-bar icon on the home screen of the app. So, if you are trying to back up your videos using mobile data, it won’t work. On iPhone, video backup on mobile data is disabled by default. Step 3: Restart your phone and repeat the above steps. Step 2: Tap on Backup & sync and hit the toggle next to Back up & sync to turn it off. Step 1: Open the Google Photos app and tap on the three-bar icon at the top. So if you are facing any problem while taking a backup of videos, try doing that.įollow these steps to turn off backup on Android and iPhone: Note: Turn off Backupĭisabling the backup option for Google Photos resets the backup session. Step 3: Repeat Step 1 and select the Google account to log in again. Step 2: Tap on the small down arrow next to your email and select Use without an account. Step 1: Open the Google Photos app and tap on the three-bar icon at the top-left corner. On an Android phone, try logging out from the app. Mostly swipe up gesture closes the app, but on some phones, you have to swipe right or left to close it. Then use the supported gesture to remove the app from that screen. To close it entirely, open the recent apps or multitasking screen on your Android and iPhone.

Simply pressing the home or back button doesn’t close any app. So stop overthinking about the problem and reboot your phone. Restart PhoneĪs always, the first solution will be to restart your phone. Here you will find many solutions to resolve the problem when videos are not backing up on Android and iPhone. If you are also facing this issue, it’s time to bid it goodbye.